OFFICE HOURS
Telephone Hours:
Monday - Friday 8AM - 5PM
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Office Hours (subject to change):
Monday - Friday 8AM - 7PM
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Quest Lab Hours (subject to change):
Monday 8AM - 3PM
Tuesday 8AM - 3PM
Wednesday 8AM - 2PM
Thursday 8AM - 2PM
Friday 8AM - 12PM
PRESCRIPTION REQUESTS
Prescriptions and refills for established patients of Neuro Behavioral Center are routinely issued during our regular office hours (see above). You can make your request by calling our office at (508) 660-1666.
No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.
Please note: We do not honor any refill requests from a pharmacy. We require a minimum of 3 business days for refill requests and some medication can not be refilled without a physical appointment.
MEDICAL EMERGENCIES
In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately.
After Hours Urgent Medical Needs
If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (508) 660-1666. A doctor is on call after hours, weekends and holidays. Your call will be returned promptly.
ACCEPTED INSURANCES
AETNA
AllWays Health Partners
Blue Cross Blue Shield
CIGNA (Evernorth)
Commonwealth Care Alliance
Harvard Pilgrim Health Plan Inc
MassHealth
MBHP
MEDICARE
Self-Pay
Senior Whole Health
TRICARE
Tufts Health Direct
Tufts Health Plan
Tufts Health Together
Tufts Medicare Preferred
United Health Care
INSURANCE/PAYMENTS/BILLING
At Neuro Behavioral Center, we accept Medicare and most major insurance plans. Please contact your insurance company or you may call our office at (508) 660-1666 to find out if we accept your plan.
If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience, we accept checks, Visa, MasterCard, and American Express.
If you have a question related to your bill or insurance, please contact our billing specialists at (508) 660-1666.
REFERRALS
If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit.
Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.